IPTV Subscription – Refund Policy: 30 Days with Expedited Processing

Thank you for choosing our IPTV subscription service. We are committed to ensuring your satisfaction with our service. Please review our refund policy, which combines a 30-day refund window with expedited processing for your convenience.

Refund Time Frame:

You are eligible for a refund within 30 days from the date of purchase. However, we understand that situations may arise.

 you can expect an expedited processing time of 1 hour from the moment a valid refund request is made.

Refund Eligibility:

To be eligible for a refund, you must meet the following criteria:

  • Your refund request must be submitted within 30 days of the subscription purchase.
  • Write the reason for the refund request 

Expedited Refund Processing:

Upon receiving a valid refund request, we are committed to processing and executing the refund within 1 hour. The refund will be issued using the same payment method used for the original purchase.

How to Request a Refund:

To initiate a refund request, please follow these steps:

  • Contact our customer support team within the 30-day refund window.


1 month subscription warrant exceptions to the standard 30-day refund policy. 

Contact Information:

If you have any questions or concerns regarding our IPTV subscription refund policy, please contact our customer support team at [email protected].

Thank you for choosing TiviPlay.